Question 1

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Accepted Answer

A)   the great amounts of electricity that it will need will be readily available.
B)   the costs of construction and buildings are low in California.
C)   a highly skilled labour force with technology experience will be available.
D)   labour rates are likely to be lower in this part of the world than in any other.
E)   California is renowned for the exceptional tax benefits packages that it offers.F) A) and B)
G) A) and E)

Question 2

Clarence Durham is responsible for the production scheduling of the spark plug division of Ace Manufacturing.In developing the schedule, Clarence first identifies all the major activities involved in production and the events that correspond to the completion of each activity.Clarence will use this information to develop a(n)

Accepted Answer

A)   PERT chart.
B)   activity chart.
C)   time schedule.
D)   inventory control chart.
E)   operations control chart.F) None of the above
G) C) and D)

Question 3

Form utility is created by converting raw materials, people, finances, and information into finished products.

Accepted Answer

A) True 
 B)False

Question 4

The period of time over which an operational plan will be in effect is known as a

Accepted Answer

A)   planning horizon.
B)   fiscal period.
C)   quality circle.
D)   process layout.
E)   research period.F) B) and D)
G) C) and D)

Question 5

When firms use inspection to monitor quality, only the finished product is examined for defects or potential problems.

Accepted Answer

A) True 
 B)False

Question 6

A common planning horizon for operational plans is one year.

Accepted Answer

A) True 
 B)False

Question 7

When a company successfully applies the just-in-time system, it minimises its inventory storage costs.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements is false in relation to choosing a supplier?

Accepted Answer

A)   Purchasers should consider price, quality, and reliability when choosing a supplier.
B)   Purchasers should always be on the lookout for new suppliers.
C)   Purchasers should ensure that the credit terms a supplier offers are agreeable to their company.
D)   Purchasers should consider the quality of life for employees and management in the proposed location.
E)   Purchasers should focus on having only one supplier for each material needed.F) B) and E)
G) B) and C)

Question 9

The objective of ____ is to decide on the amount of products or services each facility will produce during a specified period of time.

Accepted Answer

A)   design planning
B)   strategic planning
C)   operational planning
D)   capacity planning
E)   output specificationF) A) and B)
G) A) and C)

Question 10

The process of creating a set of specifications from which the product can be produced is called

Accepted Answer

A)   technology.
B)   research and development.
C)   design planning.
D)   product design.
E)   a product line.F) A) and E)
G) C) and D)

Question 11

As a scheduler, Amelia is concerned with the sequence of workstations that the materials will follow.This sequencing is called

Accepted Answer

A)   product flow.
B)   critical path.
C)   inventory control.
D)   routing.
E)   timing.F) A) and B)
G) None of the above

Question 12

A labour-intensive technology is one in which people must do most of the work.

Accepted Answer

A) True 
 B)False

Question 13

Today approximately ____ percent of workers are employed in service industries.

Accepted Answer

A)   28
B)   47
C)   62
D)   87
E)   94F) B) and C)
G) A) and B)

Question 14

When Company Tech decides to produce a new product line and determines the desired capacity and use of technology, the next step is to

Accepted Answer

A)   decide how big to build the new factory.
B)   hire new workers for the facility.
C)   decide whether to build a new plant or refurbish an existing plant.
D)   determine which of the company's existing plants is best suited to produce the new product.
E)   determine what the magnitude of the conversion process will be.F) D) and E)
G) B) and D)

Question 15

Chevron and other refiners emphasise material resources in the conversion process.This implies that the material resources are the ____ of the conversion process.

Accepted Answer

A)   catalyst
B)   technology
C)   output
D)   impetus
E)   focusF) B) and D)
G) C) and D)

Question 16

____ include(s)  stocks of completed goods, work in process, and raw materials.

Accepted Answer

A)   Supplies
B)   Holding goods
C)   Inventories
D)   Processed goods
E)   StockF) A) and E)
G) All of the above

Question 17

At a Schlage Lock factory, many employees are needed to use tiny screwdrivers and other tools to carefully assemble the inner workings of door knobs and locks.They must sit at a station and look through a magnifying glass to complete this work.This production process could best be described as

Accepted Answer

A)   labour-intensive technology.
B)   highly automated.
C)   capital-intensive technology.
D)   high capacity.
E)   refined product design.F) C) and D)
G) A) and B)

Question 18

To produce a BMW sport-utility vehicle, an operations manager must engage in all of the following activities except

Accepted Answer

A)   recruitment of human resources.
B)   control of product quality.
C)   effective use of planning.
D)   inventory management.
E)   control of production costs.F) C) and D)
G) A) and B)

Question 19

Gantt charts force a manager to plan the steps required to get a job done and to specify time requirements for each part of the task.

Accepted Answer

A) True 
 B)False

Question 20

Kraft combines elbow macaroni, cheese, and cardboard to make packages of Kraft Macaroni and Cheese.This most closely resembles a(n)  ____ process.

Accepted Answer

A)   analytical
B)   assembly
C)   combined
D)   synthetic
E)   quantitativeF) B) and D)
G) D) and E)

Exam 8: Products and Services

The period of time over which an operational plan will be in effect is known as a

Correct Answer
verified

When Company Tech decides to produce a new product line and determines the desired capacity and use of technology, the next step is to

Correct Answer
verified

Form utility is created by converting raw materials, people, finances, and information into finished products.

Correct Answer
verified

As a scheduler, Amelia is concerned with the sequence of workstations that the materials will follow.This sequencing is called

Correct Answer
verified

When firms use inspection to monitor quality, only the finished product is examined for defects or potential problems.

Correct Answer
verified

A labour-intensive technology is one in which people must do most of the work.

Correct Answer
verified

____ include(s) stocks of completed goods, work in process, and raw materials.

Correct Answer
verified

The objective of ____ is to decide on the amount of products or services each facility will produce during a specified period of time.

Correct Answer
verified

Today approximately ____ percent of workers are employed in service industries.

Correct Answer
verified

Which of the following statements is false in relation to choosing a supplier?

Correct Answer
verified

Chevron and other refiners emphasise material resources in the conversion process.This implies that the material resources are the ____ of the conversion process.

Correct Answer
verified

At a Schlage Lock factory, many employees are needed to use tiny screwdrivers and other tools to carefully assemble the inner workings of door knobs and locks.They must sit at a station and look through a magnifying glass to complete this work.This production process could best be described as

Correct Answer
verified

The process of creating a set of specifications from which the product can be produced is called

Correct Answer
verified

To produce a BMW sport-utility vehicle, an operations manager must engage in all of the following activities except

Correct Answer
verified

Correct Answer
verified

A common planning horizon for operational plans is one year.

Correct Answer
verified

Kraft combines elbow macaroni, cheese, and cardboard to make packages of Kraft Macaroni and Cheese.This most closely resembles a(n) ____ process.

Correct Answer
verified

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Correct Answer
verified

When a company successfully applies the just-in-time system, it minimises its inventory storage costs.

Correct Answer
verified

Gantt charts force a manager to plan the steps required to get a job done and to specify time requirements for each part of the task.

Correct Answer
verified

Exam 8: Products and Services

The period of time over which an operational plan will be in effect is known as a

Correct AnswerverifiedShow Answer

When Company Tech decides to produce a new product line and determines the desired capacity and use of technology, the next step is to

Correct AnswerverifiedShow Answer

Form utility is created by converting raw materials, people, finances, and information into finished products.

Correct AnswerverifiedShow Answer

As a scheduler, Amelia is concerned with the sequence of workstations that the materials will follow.This sequencing is called

Correct AnswerverifiedShow Answer

When firms use inspection to monitor quality, only the finished product is examined for defects or potential problems.

Correct AnswerverifiedShow Answer

A labour-intensive technology is one in which people must do most of the work.

Correct AnswerverifiedShow Answer

____ include(s) stocks of completed goods, work in process, and raw materials.

Correct AnswerverifiedShow Answer

The objective of ____ is to decide on the amount of products or services each facility will produce during a specified period of time.

Correct AnswerverifiedShow Answer

Today approximately ____ percent of workers are employed in service industries.

Correct AnswerverifiedShow Answer

Which of the following statements is false in relation to choosing a supplier?

Correct AnswerverifiedShow Answer

Chevron and other refiners emphasise material resources in the conversion process.This implies that the material resources are the ____ of the conversion process.

Correct AnswerverifiedShow Answer

At a Schlage Lock factory, many employees are needed to use tiny screwdrivers and other tools to carefully assemble the inner workings of door knobs and locks.They must sit at a station and look through a magnifying glass to complete this work.This production process could best be described as

Correct AnswerverifiedShow Answer

The process of creating a set of specifications from which the product can be produced is called

Correct AnswerverifiedShow Answer

To produce a BMW sport-utility vehicle, an operations manager must engage in all of the following activities except

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A common planning horizon for operational plans is one year.

Correct AnswerverifiedShow Answer

Kraft combines elbow macaroni, cheese, and cardboard to make packages of Kraft Macaroni and Cheese.This most closely resembles a(n) ____ process.

Correct AnswerverifiedShow Answer

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Correct AnswerverifiedShow Answer

When a company successfully applies the just-in-time system, it minimises its inventory storage costs.

Correct AnswerverifiedShow Answer

Gantt charts force a manager to plan the steps required to get a job done and to specify time requirements for each part of the task.

Correct AnswerverifiedShow Answer

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