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Exam 12: Dealing With Employeemanagement Issues

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Question 121

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A union that consists of members who are all skilled specialists in a particular trade is called an industrial guild.

A) True
B) False

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Question 122

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The Industrial Revolution was characterized by a(n)

A) increased emphasis on production, resulting in longer hours and less job security for most workers.
B) migration of manufacturing jobs from the Midwest and Northeast to the South as firms began locating in areas where labor costs were lower.
C) rapid improvement in the wages and working conditions of most workers, resulting in a decline in the need for labor unions.
D) movement away from scientific management, and a greater acceptance of the ideas of Herzberg and Maslow.

E) None of the above
F) A) and C)

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Question 123

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Harassment that creates an intimidating or offensive work environment falls under the type of sexual harassment known as a(n)

The National Labor Relations Board (NLRB) consists of

If public employees and their union representatives were prohibited by a vote in the state senate from negotiating with government officials on issues that affected their labor contracts, which rights would be directly affected?

Tactics used by management when collective bargaining breaks down include injunctions and lockouts.

The Norris-LaGuardia Act prohibited courts from issuing injunctions against nonviolent union activities.

Several Webster Groves police officers called in sick-one after the other. As the dispatcher took the calls, she thought there could be more to this story than she was hearing. In fact, she thought it might be related to the discussion she heard in the break room last night. Several officers were leaving their shifts and were not happy with the recent changes in scheduling, the excessive overtime hours, and management's reluctance to begin negotiations on a new benefits package. She even heard one officer saying, "It's time for a mental health day!" Although it is illegal for police to strike, what the police dispatcher was witnessing may have been

Quid pro quo sexual harassment occurs when a person's conduct creates an offensive, hostile, or intimidating work environment that adversely affects the job performance of some other employee.

The Labor-Management Relations Act (Taft-Hartley Act) can be best described as a law which

Membership in labor unions has grown steadily over the past 50 years.

Jian is a well-known professor of labor relations at a major university. She recently was asked by representatives of labor and management at a nearby corporation to help them resolve a disagreement that threatened to cause a breakdown in negotiations. If Jian agrees to help, her role will be to encourage both parties to continue negotiating and to offer constructive advice and suggestions, but she will not have the authority to render a binding decision. Jian's role is that of a mediator.

________ are workers a company hires to replace workers who are out on strike.

A management executive just left a meeting between his team and the company's union representatives. She headed straight for the CEO's office and she reviewed where things seemed to break down. Union representatives came to the table with three different offers to resolve the insurance and vacation benefits problems laborers were experiencing. Management offered its own resolutions-two different ones, to be exact. The problem was that a bargaining zone did not emerge. Neither side was willing to consider each other's alternatives. As she reached the CEO's door, he was ready to concede that the negotiations were probably headed to

Nick belongs to a labor union. He believes a few key people run the union by meeting secretly and making decisions without informing other members or allowing them to fully participate in the meetings. If Nick's suspicions are correct, the union is violating provisions of the ________ Act.

The negotiated labor-management agreement clarifies the terms and conditions under which labor and management agree to function over a specified period of time.

Even in their infancy, the main goal of most labor unions was to provide members with increased management power.

Many of the negotiated labor-management agreements in the United States call for the use of an arbitrator to end labor disputes.

Today, 55 national and international labor unions are affiliated with the AFL-CIO.

Samuel Gompers was the most important leader of the American Federation of Labor during its early years.