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Figure 22-4 Figure 22-4    -In Figure 22-4 above,the market-product grid labeled B illustrates which of the following market-product strategies? A) market specialization B) selective specialization C) market-product concentration D) full coverage E) product specialization -In Figure 22-4 above,the market-product grid labeled B illustrates which of the following market-product strategies?


A) market specialization
B) selective specialization
C) market-product concentration
D) full coverage
E) product specialization

F) None of the above
G) A) and E)

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A company that uses an organizational structure by marketing department,finance department,human resource department,etc. ,is most likely using ________ groupings.


A) functional
B) reseller
C) task-based
D) product line
E) market-based

F) A) and D)
G) B) and C)

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Ingram Micro is the biggest computer wholesaler in the world.It has two divisions.One provides supplies for companies that manufacture computer products,such as IBM and Microsoft.To them it sells motherboards,monitors,etc.The other has been developed to serve the needs of the resellers and retailers that sell computers to businesses and individual customers.To them,it sells user-ready computers.In this example,Ingram Micro most likely would use which type of organizational structure for marketing?


A) product line grouping
B) geographical grouping
C) functional grouping
D) matrix organization
E) market-based grouping

F) D) and E)
G) A) and E)

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Marketing plans that cover marketing activities from two to five years into the future are referred to as


A) marketing tactics.
B) marketing strategies.
C) generic marketing strategies.
D) short-term marketing plans.
E) long-range marketing plans.

F) B) and E)
G) B) and D)

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Explain what synergy analysis is and describe the five marketing strategies that result.

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Synergy analysis seeks market-product op...

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Hyundai Motor America (HMA) became the first automaker to offer consumers an Internet parts ordering system.The system was targeted only to current Hyundai owners and gave Hyundai the ability to collect a vast amount of customer data about people who buy its cars.Which of Porter's generic business strategies did Hyundai most likely use when it launched its Internet parts website?


A) cost leadership
B) differentiation focus
C) differentiation
D) cost focus
E) marketing focus

F) A) and B)
G) A) and C)

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According to Porter's four generic business strategies framework,a ________ strategy focuses on reducing expenses and,in turn,lowers product prices,while targeting a broad array of market segments.


A) differentiation focus
B) cost focus
C) cost leadership
D) differentiation
E) supply focus

F) B) and D)
G) A) and C)

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Annual ________ are documents that deal with the marketing goals and strategies for a product,product line,or entire firm for a single year.


A) production estimates
B) sales forecasts
C) budget projections
D) marketing plans
E) tactical forecasts

F) B) and C)
G) D) and E)

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The key to launching a disruptive innovation like Google,Facebook,or the iPhone and iPad from Apple is to


A) hold the line on spending for R&D because "money doesn't grow on trees."
B) focus on long-range planning because "if you don't know where you're going,any road will get you there."
C) develop accurate action item lists and program schedules because "the devil is in the details."
D) ask questions to exploring what currently is and then moving to a powerful search for what might be.
E) assess the competitive landscape through a comprehensive environmental scan because "the early bird gets the worm."

F) A) and B)
G) A) and C)

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The mathematical function that relates the expense of marketing effort to the marketing results obtained is referred to as


A) marketing ROI.
B) market share profitability.
C) share point analysis.
D) synergy analysis.
E) a sales response function.

F) B) and C)
G) All of the above

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Organizational groupings in which a unit is responsible for specific product offerings are referred to as


A) functional groupings.
B) geographical groupings.
C) reseller-based groupings.
D) product line groupings.
E) market-based groupings.

F) B) and E)
G) B) and C)

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Lockheed Martin's Skunk Works is a leader in delivering world-class aircraft.About 50 engineers and designers and 100 expert machinists closely follow this guideline for organizational structure and implementation: Use a small number of good people who


A) implement the idea that "it is better to ask forgiveness than permission."
B) know their jobs,as well as the ones around them.
C) can talk to anyone in the organization to solve a problem.
D) recognize that everyone should have a voice in decision making.
E) never offer excuses,only explanations.

F) B) and C)
G) A) and E)

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What is the primary disadvantage of employing a product specialization strategy?


A) The organization may be spread too thin.
B) The organization achieves neither marketing nor manufacturing synergies.
C) R&D-manufacturing has the difficulty of producing multiple new lines.
D) There are too many product substitutes over which a firm would not have control.
E) Gaining market distribution will be costly.

F) B) and C)
G) A) and B)

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One way to improve implementation is to communicate goals and the means of achieving them.At Toyota,its design teams stress ________-"go and see"-a message about both a goal and a means of achieving it.


A) keiretsu
B) genchi genbutsu
C) kaizen
D) zaibatsu
E) meishi

F) D) and E)
G) C) and E)

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Which of the following statements about the four basic business and management practices that researchers identified is most accurate? 


A) Strategy and structure are more important for success than culture and execution.
B) Culture and execution are more important for success than strategy and structure.
C) In order for a company to be successful,it must use all four strategies.
D) In terms of the basic business and management practices,the practice itself is less important than flawless execution of the one(s) the company does use.
E) No strategy can work unless every stakeholder buys into it 100 percent.

F) B) and D)
G) A) and C)

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Figure 22-3 Figure 22-3    -In Porter's generic business strategies shown in Figure 22-3 above,which box represents a differentiation focus strategy? A) Box A B) Box B C) Box C D) Box D E) This is not one of Porter's strategies. -In Porter's generic business strategies shown in Figure 22-3 above,which box represents a differentiation focus strategy?


A) Box A
B) Box B
C) Box C
D) Box D
E) This is not one of Porter's strategies.

F) C) and D)
G) D) and E)

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The information needed in a situation (SWOT) analysis or Step 1 of the planning phase includes


A) project future sales,expenses,and profits.
B) segmentation methods
C) positioning studies
D) market-product grids with target segments and product groupings
E) marketing mix actions

F) D) and E)
G) C) and E)

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A company that uses an organizational structure based on its snowboards,skiing equipment,and ice skates would most likely be using a ________ grouping.


A) functional
B) reseller
C) product line
D) geographical
E) market-based

F) A) and E)
G) A) and D)

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People who have the authority and responsibility to advise people in line positions but cannot issue direct orders to them hold


A) staff positions.
B) line positions.
C) positions on the board of directors.
D) stakeholder positions.
E) program champion positions.

F) A) and B)
G) B) and E)

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The information needed in market product focus and goal setting,Step 2 of the planning phase,includes


A) creating market-product grids with targets.
B) identifying trends for industry and competitors.
C) defining marketing mix actions.
D) creating detailed plans to execute the marketing program.
E) projecting future sales,expenses,and profits.

F) A) and B)
G) A) and C)

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