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One purpose of a human resource inventory is to determine whether the labor force is technically up-to-date and well trained.

A) True
B) False

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As a human resources professional for a large company, Tommy is involved with the ________ process. His goal is to find the right number of qualified people at the right time. He will screen a qualified pool of candidates and send these individuals forward to others in the firm who will make the final selection decision.


A) recruiting
B) human resource allocating
C) organizing
D) job orienteering

E) A) and B)
F) None of the above

Correct Answer

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A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

A) True
B) False

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Jonas was a skilled welder at an auto plant. He lost his job and has been looking for work for several months. Jonas finally accepted a job as an unskilled laborer at a local nursery. Although happy to be back to work, he feels that his new job doesn't use his skills to their full potential. Jonas is an example of an underemployed worker.

A) True
B) False

Correct Answer

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In recent years, firms have expanded off-the-job training to include personal development subjects such as time management, health and nutrition, and language.

A) True
B) False

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The Hay compensation method gives managers the flexibility to adjust pay for workers to reflect the value of their contribution to the firm.

A) True
B) False

Correct Answer

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Harmon, a human resource manager with the Bookman's Publishing, just finished creating a document that describes what editors do at their jobs. The study Harmon has completed is known as a human resource inventory.

A) True
B) False

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Serena is a recent HR hire for a security firm that hires retired law enforcement officers to provide security for malls across the nation. Her supervisor was impressed with Serena's knowledge of current laws with respect to hiring practices but asked her to quickly get up to speed on compensation and training laws. This is a reasonable request if Serena plans to stay in the HR field.

A) True
B) False

Correct Answer

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Workers who are paid a ________ receive a fixed compensation weekly, biweekly, or monthly.


A) commission
B) salary
C) piece rate
D) royalty

E) All of the above
F) C) and D)

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According to the material in the box Managing a Global Workforce, which of the following statements about working with employees from different countries is most accurate?


A) The increasingly global nature of markets and the impact of television, movies, and the Internet on people's attitudes and perceptions have largely eliminated cultural differences between foreign and domestic workers.
B) Currency rate differences and different laws with respect to fringe benefits, such as health insurance and time off, offer challenges for HR management.
C) U.S. laws require American firms to hire, train, and pay employees in other countries the same way their U.S. employees are hired, trained, and paid.
D) More often than not, American firms have found that cultural differences in other nations are so great that it is more efficient to staff key positions in foreign facilities with American workers rather than hire foreign workers.

E) B) and C)
F) B) and D)

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A(n) ________ is prepared as part of the human resource planning process, and indicates the characteristics and qualifications of the organization's labor force, thus helping the firm determine whether its employees are technically up-to-date and adequately trained.


A) job analysis
B) performance appraisal
C) human resource inventory
D) organization chart

E) C) and D)
F) B) and C)

Correct Answer

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Employees at American Earners Credit Cards are criticizing the company's fringe benefits package because it forces all employees to accept the same benefits regardless of differences in their personal needs. In fact, they even offer some soft benefits such as an on-site day care that over 80% of the employees are too young or too old to use. American Earners should consider a cafeteria-style benefits plan.

A) True
B) False

Correct Answer

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Union rules and company policies can make the recruitment process more difficult.

A) True
B) False

Correct Answer

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The Family and Medical Leave Act


A) provides paid leave for women who choose to stay home with newborn infants.
B) provides unpaid leave of up to 12 weeks for men and women for the birth or adoption of infants, or in the case where it is necessary to care for an immediate family member who may be ill.
C) provides unpaid leave of up to 6 weeks for couples (male or female) who have a new baby.
D) was recently eliminated by the Supreme Court due to an employment shortage.

E) A) and D)
F) All of the above

Correct Answer

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The employment at will doctrine maintained that a firm could only fire a worker if it could demonstrate just cause.

A) True
B) False

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A performance appraisal provides an opportunity for employees to make suggestions about how a particular task could be better performed.

A) True
B) False

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A disadvantage of flextime plans is that they often


A) confuse workers.
B) lead to a higher level of absenteeism.
C) cause worker morale to decline.
D) require supervisors and managers to work longer hours.

E) A) and B)
F) All of the above

Correct Answer

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Congress has given the Equal Employment Opportunity Commission broad powers to issue guidelines for acceptable employer behavior concerning employment opportunities.

A) True
B) False

Correct Answer

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After preparing a job analysis, the next step in the human resource planning process is to


A) develop a human resource inventory.
B) assess future human resource demand.
C) develop a human resources budget.
D) establish a strategic plan.

E) A) and C)
F) All of the above

Correct Answer

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Networking is the process of establishing and maintaining contacts and using those contacts to develop strong relationships that serve as informal development systems.

A) True
B) False

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